Insurance Claims Consultants
Telephone 0161 969 9000

Fraud Investigations

Fraud Investigations

Ravenstone-UK has been at the forefront of development of techniques and methods of the road traffic accident fraud investigation since its emergence across the industry.

Methods of the fraudsters change and we monitor the evolution of fraudsters’ modus opperandii and constantly review and revise our methodologies to enhance our detection performance. Our intelligence led operations work closely with the Police, HMRC, Customs & Excise, IFB, IFIG and others. We share and receive information in a compliant manner, and have a trusted network of contacts.

We specialise in finding the “fraud needles in the claims haystack” and collect and collate the evidential support in a professional and discreet manner.  We use interview techniques agreed with each customer that blend clients’ corporate requirements with an incisive search for truth.  We do a lot of homework on a claim before we meet with claimants.  We can then ask simple questions and learn a lot from the response.

Over the years we have developed our own unique systems to identify fraudulent claims to harness field experience and intelligence gained on a daily basis to assess fraud suspicions. Drawing intelligence from the sectors of motor, household, life, finance, claimant, PPI, travel, corporate and GAP insurance, the system has a unique source of data which it analyses and blends to identify suspicious new claims. Our intelligence led investigations have uncovered fraud conspiracies that have saved our clients millions over the years.

We operate 35 special field investigators who specialise in fraud enquiries and deploy specialist techniques, such as cognitive tape recorded interviews when appropriate. Our fraud investigators are thereby equipped to deal with even the most complex enquiry.

We can empower and enhance your strategy to deal with fraud, dishonesty and exaggeration. Our unique services can assist and accommodate constantly evolving fraud techniques.

RTC Enquiry

  • Liability Statements
  • Indemnity Statements
  • Witness Statements
  • Locus Reports

Vehicle Theft

  • Evidential Gathering
  • Indemnity Enquiries
  • Loss Scene Enquiries
  • Document/Key Analysis

Trace Investigations

  • Database Research
  • Desk Top Enquiries
  • Local Investigations
  • Recovery

Fraud Investigation

  • Intelligence Led validation
  • Field Enquiries
  • Claims Validation
  • Rehab Schemes

Credit Hire

  • Comparative Data
  • Lay Statements
  • Court attendance
  • Historic Data


  • Video Locus Reports
  • ‘Smart Pen’ Technology
  • Secure Web Portal
  • Encrypted e-mail