Insurance Claims Consultants
Telephone 0161 969 9000

Vehicle Theft Enquiries

Vehicle Theft Enquiries

Ravenstone-UK are strong advocates of ‘face to face’ interviews: 98% of communication is non-verbal. Former Police Detectives comprise the majority of our field agents.

Our Home Office training ensures a focus on collation of ‘points to prove’ and sophisticated interview and observational techniques. Training in cognitive interview techniques ensure we deal diplomatically with your clients whilst effectively collating evidence of innocence or suspicion.

We interview the Policyholder or the last person in charge of the vehicle with a full indemnity investigation covering all non-disclosure matters. In addition we make enquiries with neighbours, previous keepers and vendors where relevant and provide loss scene reports including clear and accurate CAD plans and photographs, fully covering any duty of care issues.

We can also provide forensic examination of documents and vehicle keys where applicable.

RTC Enquiry

  • Liability Statements
  • Indemnity Statements
  • Witness Statements
  • Locus Reports
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Vehicle Theft

  • Evidential Gathering
  • Indemnity Enquiries
  • Loss Scene Enquiries
  • Document/Key Analysis
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Trace Investigations

  • Database Research
  • Desk Top Enquiries
  • Local Investigations
  • Recovery
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Fraud Investigation

  • Intelligence Led validation
  • Field Enquiries
  • Claims Validation
  • Rehab Schemes
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Credit Hire

  • Comparative Data
  • Lay Statements
  • Court attendance
  • Historic Data
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Research & DEVELOPMENT

  • Video Locus Reports
  • ‘Smart Pen’ Technology
  • Secure Web Portal
  • Encrypted e-mail
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